Support Server support

Server support scope

Canonical's server support covers a wide range of business uses and applications.

 

Scope

Description

Installation

Basic

Standard installation of Ubuntu Server on certified hardware.

Network and automated

Performing network installs, using pre-seed files,

and general automation of installation for mass deployment.

Packaging

Using package tools

Using the standard package management tools:

dpkg, aptitude, and apt-get - to install, remove and maintain packages

in the official repositories, as well as the partner repositories.

Setting up package repositories

Maintain internal repositories, as mirrors of the official repositories, along with others that contain additional packages.

Other server support

Basic file system

Set up any of the various supported file systems:

on top of physical disks, RAID groups and/or LVM volumes.

Systems management

Network services

Set up and maintain any of the traditional infrastructure network services such as DHCP, DNS, NTP, etc...

Print server

Set up a CUPS based print server.

Cryptography

Working with digital certificates: GPG and SSH Keys.

Backup and recovery

Using Bacula for network backup

Clustering

Using various technologies to set up Active-Passive and Active-Active cluster configurations.

Directory and Authentication

Setting up and maintaining an OpenLDAP

based directory for user identity management

Windows integration

Using Samba and Likewise Open for sharing files and printers with Windows devices and networks, as well as integrating

into Active Directory for user authentication.

Security

Securing your servers at the network level, as well as using

App Armor to add Mandatory Access Control to your environment.

Application servers

Setting up Tomcat

Email services

Using Postfix and Dovecot to build mail servers.

Database servers

Using Postgres and Mysql for database services.

Virtualisation

Setting up KVM-based virtual machines

Systems management

Using Landscape, Munin and Nagios to monitor and

manage your servers.

Landscape

Manage and monitor a thousand Ubuntu machines as easily as one, using a simple web-based interface.

Further reading